Shipping policy

Carewell is committed to delivering your orders safely and conveniently across Pakistan.

Order Processing: Orders are processed after confirmation. Our team may contact customers to verify order details, particularly for Cash on Delivery orders.

Delivery Time: Orders typically arrive within 3–5 working days, depending on the destination, courier availability, and other circumstances. Remote areas may require additional delivery time.

Shipping Charges: Applicable shipping charges will be displayed during checkout or communicated before order confirmation.

Cash on Delivery: COD is available on eligible orders. Customers should ensure they are available to receive their parcels and have the required payment ready.

Tracking and Delays: Delivery updates may be provided when available. Delays caused by courier services, weather, public holidays, or circumstances beyond our control may affect estimated delivery dates.

Please ensure your name, phone number, and delivery address are accurate when placing an order. Carewell is not responsible for delays caused by incomplete or incorrect customer information, subject to applicable law.

For shipping assistance, contact infocarewell0@gmail.com.